Token API Permissions
In your SyncroMSP web portal create an API token for your AutoElevate integration by doing the following:
go to More-> Admin->(scroll to the bottom of the menu on the left) API Tokens
- Click "New Token"
- Click "Custom Permissions"
- Name it "AutoElevate" (or whatever you would like so that you know it's for us)
- Leave the Expiration blank
Please make sure the following permissions are Enabled and then click "Create API Token":
- Assets - List/Search
- Customers - List/Search
- Tickets - List/Search
- Tickets - Create
- Tickets - Edit
- Ticket Timers - Overview (towards the very bottom of the list)
Copy the key that is created to be included with your preferences spreadsheet (SyncroMSP PSA - Integration Setup Preferences) to be sent back to us securely using the secure link provided by us (when your integration service ticket was opened).