SyncroMSP PSA - Token API Permissions

Token API Permissions

In your SyncroMSP web portal create an API token for your AutoElevate integration by doing the following:

go to More-> Admin->(scroll to the bottom of the menu on the left) API Tokens

• Click "New Token"
• Click "Custom Permissions"
• Name it "AutoElevate" (or whatever you would like so that you know it's for us)
• Leave the Expiration blank

Please make sure the following permissions are Enabled and then click "Create API Token":

• Assets - List/Search
• Customers - List/Search
• Tickets - List/Search
• Tickets - Create
• Tickets - Edit
• Ticket Timers - Overview (towards the very bottom of the list)

Copy the key that is created to be included with your preferences spreadsheet (SyncroMSP PSA - Integration Setup Preferences) to be sent back to us securely using the secure link provided by us (when your integration service ticket was opened).