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  1. AutoElevate Support Center
  2. Technical Document Repository

Technical Document Repository

Quickstart guides for those new to AutoElevate, technical documentation for Agents, MSP Portal Server, and Mobile Apps, Technical FAQs, On-Boarding, and Integration Guides.

General & Troubleshooting

  • Advanced Rules: File & Publisher Certificate Identification Criteria
  • Technician Mode Ticketing
  • Technician Mode - 2FA Authentication & Command Tray
  • How to Automatically Remove Admin Privileges
  • Admin Log In (Early Access Beta Only)
  • Manage Grid View
See all 23 articles

New to AutoElevate? START HERE

  • Quickstart System Setup
  • System Overview – How It Works
  • System Overview – System Agent
  • System Agent Installation
  • AutoElevate Notify App for Mobile Devices
  • Turn On And Control the UAC
See all 8 articles

Client Onboarding

  • Audit Guide
  • Client On-Boarding Guide

Changelogs

  • Admin Portal Changelog
  • Agent Changelog

RMM Tool Integrations & Automated Deployment

  • Generic RMM Deployment using PowerShell commands
  • ConnectWise Automate - Overview
  • Connectwise Automate - Setup & Deployment
  • ConnectWise Automate (Labtech) Setup Files
  • N-able N-central Deployment Files and Setup
  • Datto RMM - Deployment Component (Script)
See all 9 articles

PSA Ticketing System Integrations

  • ConnectWise Manage - API Member for AutoElevate Integration Setup
  • ConnectWise Manage - Permissions for API Member Security Role
  • ConnectWise Manage - Setup Preferences
  • ConnectWise Manage - Ticketing Integration Overview
  • Datto Autotask PSA - API User Setup for AutoElevate Integration Setup
  • Datto Autotask PSA - Permissions for API User Security Level
See all 14 articles

Other Integrations

  • Connectwise Control / ScreenConnect - Launching Technician mode on a remote machine via remote control
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