Technical Document Repository
Quickstart guides for those new to AutoElevate, technical documentation for Agents, MSP Portal Server, and Mobile Apps, Technical FAQs, On-Boarding, and Integration Guides.
General & Troubleshooting
- Advanced Rules: Publisher & File Identification Criteria
- Technician Mode Ticketing
- Technician Mode - 2FA Authentication & Command Tray
- How to Automatically Remove Admin Privileges
- Troubleshooting: Local Diagnostic Mode
- Troubleshooting: Computers Not Appearing in Admin Portal After Install
New to AutoElevate? START HERE
- Quickstart System Setup
- System Overview – How It Works
- System Overview – System Agent
- System Agent Installation
- AutoElevate Notify App for Mobile Devices
- Web Admin Portal Overview
Client Onboarding
Changelogs
RMM Tool Integrations & Automated Deployment
PSA Ticketing System Integrations
- ConnectWise Manage - API Member for AutoElevate Integration Setup
- ConnectWise Manage - Permissions for API Member Security Role
- ConnectWise Manage - Setup Preferences
- ConnectWise Manage - Ticketing Integration Overview
- Datto Autotask PSA - API User Setup for AutoElevate Integration Setup
- Datto Autotask PSA - Permissions for API User Security Level