Feature Requests
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SSO and Azure/AD integration for technicians0 votes 0 comments
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General - Functionality to bundle duplicates from users making multiple requests in quick succession Completed0 votes 1 comment
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Web Portal - Ability to change Windows UAC levels on agent machines from Admin Portal Completed0 votes 1 comment
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Web Portal - Ability to switch agents between Live, Audit, and Technician mode from Admin Portal Completed0 votes 1 comment
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Web Portal - Ability for primary admin user to create additional technician accounts Completed0 votes 1 comment
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3rd Party Integrations - integration with Connectwise Agreement Billing Planned0 votes 0 comments
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Agent - add installation extensions that can be used with MSI to set Company, Location, License Key Completed0 votes 1 comment
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Agent - functionality to insert randomized passwords into credential fields Completed0 votes 1 comment
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Web Portal - expose agent counts on a per company basis and make available via API Planned0 votes 0 comments
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Web Portal - Ability to turn Windows UAC on/off from Web Portal Completed0 votes 1 comment
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Agent - MAC/Apple version of the agent and system0 votes 0 comments
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Agent - Ability for technician to temporarily redirect a specific agent's notifications Completed0 votes 1 comment
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Web Portal - Ability to save dataviews with a prefigured name Planned0 votes 0 comments
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General - Track password usage for local admin accounts0 votes 0 comments
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General - Track and Report on Technician devices connected0 votes 0 comments
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Web Portal - Ability to format dataviews into reports Planned0 votes 0 comments
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Web Portal - Remove title for Company and Location Completed0 votes 0 comments
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Web Portal - Add counters to filtered views Completed0 votes 1 comment
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3rd Party Integrations - Kaseya Integration Completed0 votes 1 comment
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3rd Party Integrations - Autotask Integration Completed0 votes 1 comment
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Web Portal - Ability to export grids to Excel Completed0 votes 1 comment
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General - Ability to automatically lookup additional information on specific Hash Completed0 votes 1 comment
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Web Portal - Ability to Create, Delete, Move companies and locations from within the Admin Portal Completed0 votes 1 comment
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General - Ability for agent to respond to MMC requests Completed0 votes 2 comments
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General - Ability to respond to Uninstall requests Completed0 votes 2 comments
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General - Ability to respond to CLISD requests Completed0 votes 2 comments
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3rd Party Integrations - Ninite integration for responses Planned0 votes 0 comments
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General - Windows version of the technician application Completed0 votes 1 comment
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General - Scheduling system for technicians receiving the notifications Planned0 votes 0 comments
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Agent - Offline version of the agent Planned0 votes 0 comments