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Feature Requests

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  • SSO and Azure/AD integration for technicians
    • Todd Jones
    • January 31, 2019 14:49
    0 votes 0 comments
  • General - Functionality to bundle duplicates from users making multiple requests in quick succession Completed
    • Todd Jones
    • March 16, 2018 03:10
    0 votes 1 comment
  • Web Portal - Ability to change Windows UAC levels on agent machines from Admin Portal Completed
    • Todd Jones
    • March 16, 2018 03:06
    0 votes 1 comment
  • Web Portal - Ability to switch agents between Live, Audit, and Technician mode from Admin Portal Completed
    • Todd Jones
    • March 16, 2018 03:04
    0 votes 1 comment
  • Web Portal - Ability for primary admin user to create additional technician accounts Completed
    • Todd Jones
    • March 16, 2018 03:02
    0 votes 1 comment
  • 3rd Party Integrations - integration with Connectwise Agreement Billing Planned
    • Todd Jones
    • March 16, 2018 03:00
    0 votes 0 comments
  • Agent - add installation extensions that can be used with MSI to set Company, Location, License Key Completed
    • Todd Jones
    • March 16, 2018 02:57
    0 votes 1 comment
  • Agent - functionality to insert randomized passwords into credential fields Completed
    • Todd Jones
    • March 16, 2018 02:52
    0 votes 1 comment
  • Web Portal - expose agent counts on a per company basis and make available via API Planned
    • Todd Jones
    • March 16, 2018 02:49
    0 votes 0 comments
  • Web Portal - Ability to turn Windows UAC on/off from Web Portal Completed
    • Todd Jones
    • March 16, 2018 02:46
    0 votes 1 comment
  • Agent - MAC/Apple version of the agent and system
    • Todd Jones
    • December 22, 2017 17:45
    0 votes 0 comments
  • Agent - Ability for technician to temporarily redirect a specific agent's notifications Completed
    • Todd Jones
    • December 22, 2017 17:44
    0 votes 1 comment
  • Web Portal - Ability to save dataviews with a prefigured name Planned
    • Todd Jones
    • December 22, 2017 17:39
    0 votes 0 comments
  • General - Track password usage for local admin accounts
    • Todd Jones
    • December 22, 2017 17:37
    0 votes 0 comments
  • General - Track and Report on Technician devices connected
    • Todd Jones
    • December 22, 2017 17:33
    0 votes 0 comments
  • Web Portal - Ability to format dataviews into reports Planned
    • Todd Jones
    • December 22, 2017 17:25
    0 votes 0 comments
  • Web Portal - Remove title for Company and Location Completed
    • Todd Jones
    • December 22, 2017 17:23
    0 votes 0 comments
  • Web Portal - Add counters to filtered views Completed
    • Todd Jones
    • December 22, 2017 17:21
    0 votes 1 comment
  • 3rd Party Integrations - Kaseya Integration Completed
    • Todd Jones
    • December 17, 2017 17:06
    0 votes 1 comment
  • 3rd Party Integrations - Autotask Integration Completed
    • Todd Jones
    • December 17, 2017 17:05
    0 votes 1 comment
  • Web Portal - Ability to export grids to Excel Completed
    • Todd Jones
    • December 17, 2017 17:01
    0 votes 1 comment
  • General - Ability to automatically lookup additional information on specific Hash Completed
    • Todd Jones
    • December 17, 2017 16:59
    0 votes 1 comment
  • Web Portal - Ability to Create, Delete, Move companies and locations from within the Admin Portal Planned
    • Todd Jones
    • January 31, 2019 14:36
    • Edited
    0 votes 0 comments
  • General - Ability for agent to respond to MMC requests Completed
    • Todd Jones
    • December 17, 2017 16:53
    0 votes 2 comments
  • General - Ability to respond to Uninstall requests Completed
    • Todd Jones
    • December 17, 2017 16:52
    0 votes 2 comments
  • General - Ability to respond to CLISD requests Planned
    • Todd Jones
    • December 17, 2017 16:50
    0 votes 1 comment
  • 3rd Party Integrations - Ninite integration for responses Planned
    • Todd Jones
    • December 17, 2017 16:47
    0 votes 0 comments
  • General - Windows version of the technician application Completed
    • Todd Jones
    • December 30, 2017 18:14
    • Edited
    0 votes 1 comment
  • General - Scheduling system for technicians receiving the notifications Planned
    • Todd Jones
    • December 17, 2017 16:38
    0 votes 0 comments
  • Agent - Offline version of the agent Planned
    • Todd Jones
    • December 17, 2017 16:28
    0 votes 0 comments
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