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Feature Requests

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  • SSO and Azure/AD integration for technicians Answered
    • Todd Jones
    • January 31, 2019 14:49
    31 votes 18 comments
  • Agent - MAC/Apple version of the agent and system Answered
    • Todd Jones
    • December 22, 2017 17:45
    29 votes 16 comments
  • 3rd Party Integrations - integration with Connectwise Agreement Billing Answered
    • Todd Jones
    • March 16, 2018 03:00
    11 votes 6 comments
  • Microsoft Teams Integration Answered
    • Bryan Sullo
    • May 25, 2021 10:56
    10 votes 4 comments
  • Agent Cosmetic Update Answered
    • Christopher Germain
    • June 24, 2022 20:55
    9 votes 3 comments
  • Agent - Offline version of the agent Answered
    • Todd Jones
    • December 17, 2017 16:28
    9 votes 4 comments
  • Create groups of companies Answered
    • Jason Massey
    • May 10, 2022 15:00
    7 votes 3 comments
  • 3rd Party Integrations - Ability to count and add agents to Connectwise Agreements Answered
    • Todd Jones
    • December 17, 2017 16:08
    7 votes 2 comments
  • Click through on Dashboard widgets Answered
    • Don Tibbits
    • July 23, 2022 10:05
    6 votes 1 comment
  • Custom User Permission Roles Answered
    • Colin Bischoff
    • October 08, 2021 17:27
    6 votes 1 comment
  • Change initial request prompt text Answered
    • Matthew Weir
    • February 03, 2021 20:56
    6 votes 2 comments
  • Option to put working hours / holiday dates into the app to supress notifications Answered
    • Adam Wilkinson
    • January 12, 2021 16:03
    6 votes 1 comment
  • Ability to add a reason to an approval/denial Answered
    • Jake DiBella
    • June 16, 2020 21:01
    6 votes 1 comment
  • Web Portal - expose agent counts on a per company basis and make available via API Answered
    • Todd Jones
    • March 16, 2018 02:49
    6 votes 2 comments
  • Rule "Activity" to see how frequently a rule is being applied Answered
    • Aaron Pleus
    • September 23, 2022 13:04
    5 votes 1 comment
  • Force Users to Change Initial Password at First Logon Completed
    • Bryan Sullo
    • May 25, 2021 10:48
    5 votes 2 comments
  • Web Portal - Create computer groups for better rule scoping Answered
    • Peter Pokorny
    • November 24, 2020 21:08
    5 votes 1 comment
  • ability to auto delete agents that have not checked in for x number of days Answered
    • Sean Barron
    • November 09, 2020 22:12
    5 votes 2 comments
  • 3rd Party Integrations - Duo Integration Answered
    • Lorne Thomas
    • January 25, 2020 03:53
    5 votes 3 comments
  • General - Scheduling system for technicians receiving the notifications Answered
    • Todd Jones
    • December 17, 2017 16:38
    5 votes 3 comments
  • Logging Portal Changes Answered
    • Evan Coller
    • October 24, 2022 15:54
    4 votes 1 comment
  • Ability to see Processed Rule in Events Answered
    • Andy Aloia
    • October 06, 2022 21:18
    4 votes 1 comment
  • Allow multi selection for "Company" Rules Answered
    • Preston West
    • August 17, 2022 15:36
    3 votes 1 comment
  • Show which existing rule would be applied in Audit mode Answered
    • Preston West
    • August 17, 2022 15:34
    • Edited
    3 votes 1 comment
  • automatically assign configuration and contact in Connectwise ticketing Answered
    • Kent Calero
    • April 06, 2022 15:36
    3 votes 1 comment
  • Indicate Applications that have No VirusTotal Score Answered
    • Bryan Sullo
    • May 25, 2021 11:12
    3 votes 1 comment
  • Integration with Perch Security (SIEM) Answered
    • Nikolas Mataka
    • December 13, 2020 18:45
    3 votes 1 comment
  • Web Portal: Add Ability to Manage Company Mappings to PSA Answered
    • Evan Mandel
    • September 13, 2020 11:23
    3 votes 2 comments
  • Web Portal - Ability to save dataviews with a prefigured name Answered
    • Todd Jones
    • December 22, 2017 17:39
    3 votes 2 comments
  • Change status and check status programtically Answered
    • Jan Broucinek
    • June 22, 2022 13:27
    2 votes 1 comment
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