Dave Sibiski
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Agent Dialog Defaults & Customization
Starting with Agent v2.1, the ability to customize dialog messaging is available. This can be accomplished by visiting the Settings screen (you will need to be an Administrator) and filling out the...
Admin Portal Changelog
-markdown- ## **2022-09-11** ### Refinements - Adds support link in side bar. --- ## **2022-09-09** ### Refinements - Adds protections that prevent a user from accidently delete their own...
Settings Overview
Settings can be configured to specific levels in the Settings screen. Multi-Level Settings allows you to use the same settings you are familiar with and apply them to specific parts of the hierar...
Kaseya VSA Deployment Procedure
This document explains how AutoElevate's official Kaseya VSA deployment procedure works and how to install the procedure.IMPORTANT: This procedure will pass the appropriate Company & Location names...
Firewall Whitelisting
AutoElevate utilizes a range of different web services to provide the best performance and uptime possible. Below are listed the different services, their hostnames, and IP range resolvers so that ...
Advanced Rules: File & Publisher Certificate Identification Criteria
When Rules are created as part of a "Real-Time" Privilege Request (from either the "AutoElevate Notify" mobile app or from the Admin Portal) the identification criteria used is always the file's MD...
ConnectWise Manage - Permissions for API Member Security Role
Permissions by Security Module Module Action Add Level Edit Level Inquire Level Companies Company Maintenance All Companies Configurations (* See Below) All Finance Billing View Ti...
How to Automatically Remove Admin Privileges
AutoElevate allows for rapid conversion of users to Standard user privileges and can ensure enforcement of your security policies. This can be done individually on a computer-by-computer basis, loc...
Apache Log4j2 vulnerability (CVE-2021-44228)
AutoElevate's services and applications are not affected by the Apache Log4j2 vulnerability (CVE-2021-44228).Background Over the weekend (12/10/21), a high severity security vulnerability in the Ja...
SyncroMSP - Deployment Script
To deploy agents from your SyncroMSP interface, do the following: Goto More -> Scripts -> Community Script Library and search for "AutoElevate". The name of the installation script is: "AutoElevate...