Preston West
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Activity overview
Latest activity by Preston West-
Preston West created a post,
Ticket creation for automatically Approved/Denied by Rule
AnsweredWe would like to have the option to have tickets created in our PSA for all elevation requests, not just the ones that required technician attention.
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Preston West commented,
Teams already supports web hooks. I'd wonder if it could be as simple as that?
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Preston West commented,
This initial screen should be able to be branded just like all of the subsequent ones.
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Preston West created a post,
Allow multi selection for "Company" Rules
AnsweredWhen creating rules, we often would like to create for a group of companies vs having to manually duplicate a rule. It would be great if the drop down would allow for multi-selection to create the ...
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Preston West created a post,
Show which existing rule would be applied in Audit mode
AnsweredWhen we are bringing on a new customer in audit mode, it would be nice to know if existing rules would have been assessed and their outcome so we aren't recreating rules that have already been crea...